Open the app
In the pk3 App, go to the Help section; there is a direct message there, not a short form
Callback if you need pk3 Support
In Dhaka for pk3 Support, view office, location, and map together, then easily request a callback
Send messages from within the app, or get direct help; discussing bKash, Nagad, and Rocket is easy
Download APK pk3 Login
pk3 Contact Callback Schedule
Talk now? For such questions, the schedule helps; four regions have separate windows, so responses come faster
| Region | Time | Channel | Note |
|---|---|---|---|
| Dhaka | 9am - 10pm | App, Chat | Fast Callback |
| Chittagong | 10am - 9pm | Chat | Easy Language |
| Sylhet | 10am - 8pm | App | Mobile Convenience |
| Khulna | 9am - 9pm | Chat, App | bKash Note |
Many users in the Dhaka area check the map during office breaks, so finding the location doesn't take long
Three simple steps to get pk3 Help
If you can't take the call, rely on the app; send a request in three steps, and the conversation will move along
Write a message
Describe the issue, time, and city; Dhaka users mentioning bKash, Nagad, or Rocket makes it easier
Request Callback
The team calls after reading your message; usually a reply comes within 15 minutes if not busy
If you are logged into pk3, information comes a bit faster, so once you log in, the communication is smoother
Office and Location
Where is the address? The answer may be short, but essential office information, location, and map together reduce getting lost
Dhaka-based address cues appear in the app; leaving before traffic builds up saves time, especially after 8am
- Office Area
- Dhaka City's Main Support Zone
- Map Help
- Within the app, the location pin helps you get directions
- Travel Time
- During busy times, allow 20 minutes more
- Local Facilities
- Note: Show bKash, Nagad, Rocket to simplify verification
Other Contact Methods
Not everyone talks the same way; some in-app, some in chat, and some decide by looking at the office location
In-app Chat
For quick questions, sending a screenshot of the best route makes the issue easy to spot
Office Map
Head out by location; in Dhaka, if there is traffic, this method works well
pk3 Support, pk3 Contact, and pk3 Help together save time; that's why people open the app first, then talk
Quick Link
A quick tour makes it easier; on the pages below you will find help, login, and download together
Download the app and start now
Final step is easy; download APK to get help, location, and callback all in one place
Download APKIf you need pk3 Support, this page will help; office, map and contact all at your fingertips