pk3 App Privacy Policy and Data Protection
This page explains pk3 App's data protection, cookies, and user rights in plain language so users from Dhaka, Bangladesh can understand what is kept and why it is kept
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How your data is collected
When you create an account, some basic information is required; pk3 App keeps it minimal, only as needed, and does not request unnecessary extras
Account data
Name, mobile number, login information, and account setup documents are kept to detect incorrect passwords or suspicious logins
Device data
Phone model, operating system, IP address, and browser type are collected to ensure the app runs smoothly on Android phones
Usage data
Which page you opened, how long you stayed, and which features you tapped are tracked to improve the experience, and broken links are detected
Device and technical data
Older phones often require details of settings, so device information is collected to keep everything smooth, especially on slow networks
- Session ID
- This is needed to maintain the login session, and typically lasts up to 24 hours
- Browser data
- Language, screen size, and cache behavior are observed to ensure pages load quickly
- Security log
- The number of failed attempts and abnormal device detection may be kept for 90 days
- Location-based signals
- Security checks are stronger when logging in from Dhaka or another Bangladeshi city
Usage and behavior data
Which buttons are tapped where is read by pk3 App to improve menus, screens, and loading
If you need help based on bKash, Nagad, or Rocket, users typically get quick answers; this information is not kept separately, only checked against support tickets
- Which feature is opened the most
- Which page takes the most time
- Where do wrong taps occur most
- Which language settings are used most
Contact information and support messages
If you send a message, it also falls within policy; the support team can respond, identify the problem, and later remove unnecessary messages
This section may contain email, chat history, and complaint notes; generally not kept longer than 12 months unless needed for security reasons
Cookies and tracking data
Cookies are small, but these help remember login, set language, and reduce repeating the same actions
Most cookies are session-based, but preference settings can last up to 180 days; if you delete cookies from the browser, many things have to be set again
- Session cookie: keeps the login
- Security cookie: helps detect suspicious activity
- Preference cookies: remember language and layout
Your rights
Data comes from you, so control should be in your hands; you can request the following:
- You can view your data
- You can correct incorrect information
- You can request to delete some data
- You can limit cookie settings
- You can request a copy of the
After verification, support usually responds within 7 business days; issues are minimized, messages clear
How long records are kept
Not all data is the same; security logs, account data, and support notes have different retention periods
| 12 months | Support messages | 90 days | Security log |
| 24 hours | Session data | 180 days | Preference cookies |
If legally required, some records may be kept longer, but that is only in necessary cases
Short answers to quick questions
Some things people ask repeatedly, so keep it straightforward
Does the privacy policy change with login?
No, the core rules stay the same, but security updates may change login behavior and verification somewhat
Are bKash or Nagad data separate?
No, not sold or shared separately; only used for payment verification and support notes
pk3 Contact and Support
If you have any questions pk3 Contact Page There you can discuss data removal, cookies, or account information
If any part of pk3 App's policies seems unclear, just write to us; we provide clear, direct answers
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